AI-native ITSM
Full-stack AI-native ITSM — service desk to AIOps in one product
Sage assists selected service-management tasks, and people always decide. Live model use is limited by the registered runtime and data policy; the default demonstration uses synthetic or approved-public content.
ITSM, CMDB, ITAM & SLM in one model
Incidents, requests, changes, problems, the dependency graph, assets, licenses, and SLAs share one data model — no bolt-on silos, one source of truth with blast-radius impact.
AIOps + DEX signals
Correlated alert storms, anomaly detection, and digital-employee-experience telemetry surface the incidents that matter and the endpoints that need proactive care.
AI triage & resolution drafting
On selected workflows, Sage can triage, rank, draft, and assess risk when the registered runtime permits the data class. Outputs are advisory and writes require human approval.
Service desk
Queues, ticket peek, SLA meters, inline AI triage.
CMDB & impact
Interactive dependency graph with blast-radius.
Problem + RCA
Known-error lifecycle and root-cause timelines.
SLM & DEX
Service-level targets and employee-experience scores.
See Sage work
Ask Sage · synthetic demo tenant
“Which open incidents are most likely to breach SLA in the next 4 hours, and what should we do?”
AI prepares; a human approves and submits. Nothing auto-commits to a system of record.
Secure and governed by construction
- Multi-tenant with server-side RBAC on every route and AI tool
- Governed AI outputs expose a Why path; every write requires human approval
- Audited end-to-end; no PHI/secrets in prompts, traces, or logs
- Tenant-managed AI provider · SSO · governed action proposals with rollback
Trial
Seeded workspace for service desk, CMDB, reports, and governed AI evaluation.
Enterprise
SSO, SCIM, tenant controls, audited integrations, and customer-managed evidence.
Bring AI to your service desk
Start a working trial workspace — pre-seeded so you see value in minutes.